Shahzoor Ali
BlackBerry is proud to announce that it has been recognized with the Customers’ Choice distinction in the 2023 Gartner Peer Insights ‘Voice of the Customer’: UEM market. This recognition places BlackBerry as the only vendor in the upper right quadrant based on customer feedback for a company’s deployment, capabilities, and support.
According to Billy Ho, Executive VP of Product Engineering at BlackBerry, “It is an honor to receive this recognition, especially because it comes directly from our customers. We have always maintained a customer-first approach to our products, and this recognition is a testament to the success of our efforts. Our customers have spoken, and they confirm that BlackBerry UEM is exactly what they need to keep employees connected and protected, regardless of their location or device.”
The Gartner Peer Insights ‘Voice of the Customer’ report aggregates peer perspectives and individual customer reviews to provide insights into the direct experiences of implementing and operating a solution. Only vendors with 20 or more eligible published reviews from customer organizations with over $50 million in revenue are considered. The report is based on reviews collected over an 18-month submission period.
According to the report, BlackBerry received an average rating of 4.5 out of 5 based on 55 overall reviews. The Product Capabilities, Deployment Experience, and Support Experience received average ratings of 4.6 out of 5 as of November 2022.
This recognition is a significant milestone for BlackBerry and confirms its commitment to providing best-in-class UEM solutions to its customers. We are grateful for the support and feedback of our customers and look forward to continuing to provide them with the products and services they need to succeed.
Headlines for the three most recent BlackBerry UEM reviews are as follows:
- 5 star – UEM – Stable/Robust/Customizable Mobile Device Management platform with best support team (Nov. 30, 2022)
- 5 star – Great product with a strong focus on data security. (Nov. 30, 2022)
- 5 star – Great Customer Support And Expert Advisers (Nov. 15, 2022)
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